Privacy Policy
1. BACKGROUND & PURPOSE
This policy sets out how WMDGROUPHOLDINGS PTY LTD ABN 73 623 927 784 (“WMD”), its related companies and managed syndicates and trusts (“WMD”, “we”, “our”, “us”) collects, uses, discloses and manages your personal information and how WMD complies with the Privacy Act 1988 (Cth) (“Privacy Act “) .
If you have any queries or complaints regarding your personal information, please contact our administration using the contact details listed below.
When used in this privacy policy, the term ‘personal information’ has the meaning given to it in the Privacy Act. In general terms, it is any information about you which identifies you or from which you are identifiable. This may include your name, address, telephone number, email address and profession or occupation and any information about WMD’s dealings with you.
2. WHAT PERSONAL INFORMATION DOES WMD COLLECT?
WMD provides a range of services on behalf of the organisations that it manages.
The types of personal information collected by WMD depend on the particular services you use, or request. The information may be collected by WMD in its capacity as manager of an associated company.
We may collect information such as:
- your name, date of birth, gender;
- contact details including your, physical address, email address and telephone number;
- bank account and credit card details;
- information to verify your identity;
- information relating to your income and credit-worthiness;
- your employment history, if you apply for a job with us;
- details of products and services that we have supplied to you, or you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
- information about you and your family and any characteristics, preferences or requirements that are relevant to the products and services that we may provide to you;
- any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence or otherwise. That information may include information regarding what web pages you access;
- information you provide to us through our representatives or customer surveys from time to time;
3. HOW DOES WMD COLLECT YOUR PERSONAL INFORMATION?
WMD may collect your personal information using a variety of methods, including:
- through your access and use of our websites;
- through your participation in surveys, questionnaires, competitions and promotions run by or on behalf of WMD;
- during conversations between you and our representatives, including sales representatives;
- when you make an enquiry; or
- when you make an offer to acquire a property from one of our estates.
The information collected will generally be used to complete either a written or on-line form.
We may also collect personal information from third parties.
4. FOR WHAT PURPOSES DOES WMD HANDLE YOUR PERSONAL INFORMATION?
We collect, hold, use and disclose your personal information to provide you with an appropriate product or service. Other purposes for handling your personal information include:
- To send marketing communications to you, including by way of email, phone call or short message service {SMS) communication, to inform you of new estates and developments that might be of interest to you;
- To send you marketing communications to inform you of new investment opportunities; and
- To otherwise run our business.
If at any time you would like to opt out of receiving our marketing communications, you can contact us on details provided below.
5. TO WHOM DOES WMD DISCLOSE YOUR PERSONAL INFORM ATION?
Entities to which WMD may disclose your personal information include:
- Entities within the broader WMD or our representatives, contractors or agents – for example during the marketing phase of a new land syndicate or similar product.
- Our professional advisers, auditors, and insurers; and
- Regulatory authorities including the ATO or as otherwise required to fulfil legal and regulatory requirements.
WMD is unlikely to disclose personal information to overseas recipients, unless required to fulfil legal and regulatory requirements.
6. COOKIES
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser, and contains anonymous information such as a unique identifier, the site name, and other non-personal information. It allows a website to remember things like your preferences but can also be used to enable companies to target their advertising or marketing messages based for example, on your location and/or web browsing habits. Cookies do not, by themselves, contain information that personally identifies you (such as your name, address, or email address). However, cookies can be used to identify that you have provided such information via an online form, and this can be associated with a company contact record.
WMD Limited may use cookies to serve ads when you visit our website and third-party sites on which we advertise. In addition, WMD use web beacons, provided by our ad-serving partner, to help manage our online advertising. These web beacons enable our ad server to recognize a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our website.
Cookies are stored on a computer’s hard drive, but they cannot access it, so a cookie cannot read other information stored on a user’s hard drive, or get a user’s e-mail address, etc. Cookies can only store data that is provided by the server or generated by an explicit user action.
7. HOW DOES WMD PROTECT PERSONAL INFORMATION?
Personal information is mainly held in secure electronic databases, paper-based files and other records. We use a range of physical and electronic processes in seeking to ensure the security of personal information that we hold. Our staff, contractors, and others to whom we choose to disclose personal information are required to maintain confidentiality over personal information we hold.
8. HOW CAN INDIVIDUALS ACCESS AND CORRECT THEIR PERSONAL INFORMATION?
You have the right to obtain a copy of any personal information which we hold about you and to advise us of any inaccuracy. There may be some exceptions to this, but we will let you know at the time. To make a request to access or correct information we hold about you, please contact us. We will require you to verify your identity and to specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material request ed. If we refuse your request to obtain any of your personal information or to make a correction, we will let you know our reasons for doing so in writing.
9. HOW CAN INDIVIDUALS LODGE A COMPLAINT?
If you believe that WMD has interfered with your privacy, or breached the Privacy Act, please communicate your complaint in writing to the address below.
When we receive your complaint, WMD will seek to respond promptly to your complaint. If you are not satisfied with the response, we encourage you to contact us again and we will advise you about further options, including, if appropriate, contacting the Privacy Commissioner (Office of the Australian Information Commissioner).
10. CONTACT DETAILS
All correspondence and privacy related queries and concerns should be directed to:
WMDGROUPHOLDINGS PTY LTD
PO Box 96 Yass
NSW 2582 or
Email: hello@yarrahyass.com.au
11. UPDATES OF THIS PRIVACY POLICY
We may, from time to time, review and update this Privacy Policy. The current version of Privacy Policy was last updated on November 2020.